The VendorQuickBookMyDay app is a specialised tool designed to simplify the process of scheduling and managing appointments between vendors and their clients or customers. Heres a detailed description of its key features and functionalities:
Client Booking: Clients or customers can book appointments with vendors through the app. They can view the vendors availability in real-time, choose a suitable time slot, and confirm the appointment with just a few clicks.
Automatic Reminders: The app sends automatic reminders to both vendors and clients to reduce the risk of missed appointments. Reminders can be sent via email, SMS, or push notifications, depending on the users preferences.
Customisable Booking Pages: Vendors can customise their booking pages to reflect their services.
Accepting Appointments:
When a client requests an appointment through the app, the vendor receives a notification or alert.
The vendor reviews the appointment request, including the date, time, and service requested.
If the requested time slot is available and convenient for the vendor, they can accept the appointment directly from the app.
Upon accepting the appointment, both the vendor and the client receive confirmation notifications.
Rescheduling Appointments:
If the vendor needs to reschedule an appointment due to unforeseen circumstances or scheduling conflicts, they can initiate the rescheduling process from the app.
The vendor selects the appointment to be rescheduled and proposes alternative date(s) and time(s) that are available.
The app notifies the client of the proposed changes and allows them to confirm or request further adjustments.
Once the client confirms the rescheduled appointment, both parties receive updated confirmation notifications.
Canceling Appointments:
In situations where cancelation is necessary, the vendor can initiate the cancelation process from the app.
The vendor selects the appointment to be canceled and provides a reason for the cancelation (optional).
The app notifies the client of the cancelation and automatically frees up the previously booked time slot.
If applicable, the app may offer the option to reschedule the appointment instead of canceling outright.